In case of any default, customer’s account shall be classified as follows:

 

SMA/NPA Classification

Category

Details

SMA 0

Delay in Payment of PEMI/EMI upto 30 days

SMA 1

Delay in Payment of PEMI/EMI more than 30 days and upto 60 days

SMA2

Delay in Payment of PEMI/EMI more than 60 days and upto 90 days

NPA

Delay in Payment of PEMI/EMI more than 90 days

 

Example:

 If due date of a loan account is March 31, 2021, and full dues are not received before the MBHF runs the day-end process for this date, the date of overdue shall be March 31, 2021. If it continues to remain overdue, then this account shall get tagged as SMA-1 upon running day-end process on April 30, 2021 i.e. upon completion of 30 days of being continuously overdue. Accordingly, the date of SMA-1 classification for that account shall be April 30, 2021. Similarly, if the account continues to remain overdue, it shall get tagged as SMA2 upon running day-end process on May 30, 2021 and if continues to remain overdue further, it shall get classified as NPA upon running day-end process on June 29, 2021